We will refund any returned products bought on this website provided:

  • The product is returned within 180 days (6 months) of the order date and is still in date
  • The products are undamaged
  • The labels are not defaced
  • Any seals are intact

Any shipping fees we have been subject to as a result of the order will be deducted from the refund. If these have been specifically paid for at the time of ordering, a full refund of the value of the product can be expected.

In the case of Yamoa™ products, unfortunately we are we cannot offer a 'money-back' guarantee, as we have to acknowledge that this product does not work for everyone in the same way.

Regrettably we are unable to give refunds:

  • If any seal has been broken and the product used
  • If any seal has been broken, yet the product remains within the container
  • On claims that the product has not provided the same or similar relief experienced by others. Please see our - disclaimer page before placing your order.